Coffee for Work

Earn Gold Cup Points With Each Office Coffee Purchase!

What are Gold Cup Points? They are one way we say "thank you" to our loyal customers. Each Gold Cup point is worth $1.00 toward the purchase of coffee, cleaning supplies, or equipment service costs.

How are they earned? Earn one Gold Cup Point for every case of coffee you order. Each case contains five trays of eight 2.5oz coffee packages (one flavor per tray), and you can order multiple flavors per case. For every 3 cases (15 trays) of coffee in an order, you earn an additional Gold Cup Point. By bundling 3 cases together the cost of shipping is less and we want to share those savings with you.  For example a coffee order of 7 cases earns 9 Gold Cup Points (one for each case plus two for the bundled cases.)

Where can you see your available Gold Cup Points? Your Gold Cup point balance appears in your Account Dashboard.  Upon logging in to your account, this is the first page that will appear.  You can also access it by clicking on My Account in the website navigation at the top of the page. When purchasing product, you will also see your available points near the bottom in your shopping cart page.

How to pay with Gold Cup Points? As soon as you've earned even one Gold Cup Point, you can apply your accumulated points toward a purchase. When you are ordering coffee, you will see your available Gold Points near the bottom of your shopping cart page - to the left of the order Total.  Simply move the slider bar below your Gold Cup Points to indicate how many points you wish to use, then select Apply Points. If you change your mind, select Remove Points, and the points will be unapplied from your order.

Can Gold Cup Points be redeemed for cash? Sorry, no.

Do Gold Cup Points expire? No, Gold Cup Points never lose their luster.

Can Gold Cup Points earned on this order be applied to this order? Gold Cup Points are accrued upon the completion of a purchase so they will be available for your next order, but cannot be applied to the order from which they are earned.
 


How Buying New Office Coffee Equipment Works

By buying your own coffee equipment you can keep the cost of the coffee lower. Other coffee companies add the equipment cost to the coffee cost. With every package of coffee you buy, you are paying for equipment. Over the course of a couple of years you could have paid for that equipment several times over.

We’ve taken a more transparent and more fair approach.

It works like this:

1.  You buy the brewer and carafes up front, one payment, one time.

2.  Over the next 12 months we will rebate to your account $5.00 for each case purchased up to the total of your coffee equipment  purchase.

3.  Each quarter we will calculate this credit and add the rebated amount to your account as a Gold Cup Point credit.

4.  Once the total of the rebates equals your equipment purchase the rebate program ends.

5.  The rebate program will end 12 months after the 1st of the month following your equipment purchase.

Note: Non-functioning brewers that are swapped for refurbished ones are NOT treated as buying equipment. See Office Coffee Equipment Service Plan.
 


About Our Office Coffee Equipment Service Plan

If a brewer does break down, we will have a refurbished one on the way to you the same day you call. We’ll arrange to have the non-functioning one picked up and returned to us all at a set, standard service cost.

All you need to do is the following:

1.  To have a refurbished brewer sent, call 1-800-876-1986 - option1, or email us at fixmybrewer@steepnbrew.com.

2.  Unplug the broken brewer.

3.  Turn it upside down in a sink to drain.

4.  Put it into the same box as the replacement brewer arrives in.

5.  Attach the UPS call tag to the box and we will arrange for UPS to stop by and pick it up.

What does it cost for repairs?  $87. That includes everything—shipping, a refurbished replacement brewer, return shipping, the box, even the call to UPS for pick up. And yes, you can use your Gold Cup Points to pay for it.

Will I get my original brewer back? No, the most cost efficient and easiest for you is our one touch swap out system.